Merseyside logistics firms still reconcile ETAs, PODs and invoices by email chain
· AI Automation Services
n8n and Claude workflows for Liverpool startups, Merseyside SMEs and Knowledge Quarter health-tech — delivered async at below-agency cost.
Merseyside logistics firms still reconcile ETAs, PODs and invoices by email chain
Baltic Triangle studios pitch AI-enhanced services but ship them with duct-tape prompts in ChatGPT
Knowledge Quarter health-tech teams are blocked by compliance from using cloud SaaS AI out of the box
Client snapshot
Worked with a Merseyside freight forwarder. Booking emails trigger n8n, which extracts shipment data, cross-checks with the port schedule, and Claude drafts customer updates in the right tone for each key account. Duplicate bookings dropped, customer ETAs went out same-day, and the ops desk stopped spending Fridays playing email catch-up.
Who builds it: Waseem Nasir — AI automation engineer, digital nomad from Pakistan, based in Bali/ASEAN, serving global clients.
Yes. Most Liverpool maritime clients start with booking intake, customs paperwork triage and customer ETA comms. I pull from your TMS or forwarder software, add Claude for the messy text fields, and keep your ops team as the final approver before anything lands with the shipper.
Yes, with care. Internal ops workflows — onboarding, documentation, reporting — are low risk and high return. For anything clinical I work with your clinical lead and DPO, keep PHI out of third-party LLMs, and design a data flow that a regulator can read in one page.
Yes. Several Baltic Triangle studios white-label my work as their own AI module — I ship a workflow or micro-service, they wrap it in their UI, and I stay invisible. That is how agencies go from pitching AI to actually delivering it inside a quarter.
I do a free scoping call, quote a fixed-scope first project in writing, and only discuss numbers after I have seen the workflow. Liverpool SMEs I work with tell me the cost-benefit is usually decided long before the pound figure comes up.
30-minute discovery call. No pitch deck. I map your current workflow, identify the highest-leverage automation targets, and tell you whether it makes sense to work together.