Privacy Policy

Waseem Nasir ("we", "us", or "our") operates waseemnasir.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the Site, contact us, or book a consultation.

1. Information We Collect

1.1 Information you provide

• Contact form: name, email, company, website URL, service interest, budget range, timeline, and any message you submit.
• Bookings: scheduling data you provide via our Calendly integration (name, email, preferred time).
• Email correspondence: content of emails you send to waseem@skynetjoe.com.

1.2 Information collected automatically

• Analytics: we use Google Analytics 4 (GA4) to measure traffic. GA4 collects anonymized IP addresses, device type, browser, referring URL, pages visited, session duration, and country-level location.
• Server logs: our hosting provider (Hostinger) logs IP addresses and user agents for security and abuse prevention.
• Cookies: first-party cookies for session continuity; third-party cookies from Calendly (scheduling), Google (analytics), and embedded video platforms if present.

2. How We Use Your Information

• Respond to inquiries and deliver requested services.
• Send transactional emails (booking confirmations, project updates).
• Improve the Site's content, performance, and user experience.
• Protect against fraud, abuse, and unauthorized access.
• Comply with legal obligations.

3. Legal Basis (GDPR)

If you are in the EEA or UK, we process your information under the following lawful bases:

• Consent — when you submit a contact form or opt into communications.
• Contract — when processing is needed to deliver services you engaged us for.
• Legitimate interest — analytics, fraud prevention, and improving the Site.
• Legal obligation — where required by applicable law.

4. Sharing and Disclosure

We do not sell your personal information. We share data only with:

• Service providers that operate under confidentiality: Hostinger (hosting), Google (GA4), Calendly (scheduling), email providers, and payment processors engaged for client work.
• Legal authorities when required by valid legal process.
• Successors in the event of a merger, acquisition, or asset sale.

5. Data Retention

• Contact form submissions: up to 24 months unless a client relationship is established.
• Client project files: for the duration of the engagement plus 36 months for accounting, tax, and audit purposes.
• Analytics: 14-month GA4 default.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, UK-GDPR, LGPD, etc.), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion ("right to be forgotten").
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with your local data protection authority.

To exercise any right, email waseem@skynetjoe.com. We respond within 30 days.

7. Cookies and Tracking

You can disable cookies in your browser settings. Disabling cookies may break certain features (e.g., the Calendly widget). To opt out of GA4 tracking across the web, install the Google Analytics Opt-out Browser Add-on.

8. Data Security

We implement HTTPS across the Site, WordPress hardening, honeypot anti-spam on forms, and principle-of-least-privilege access for staff. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided us personal data, contact us and we will delete it.

10. International Data Transfers

Our hosting, analytics, and scheduling providers operate globally. Data may be processed in the United States, European Union, and other regions. By using the Site you consent to such transfers. We rely on Standard Contractual Clauses and provider-level safeguards.

11. Third-Party Links

The Site links to external resources (e.g., SkynetLabs Toolkit, GitHub, Calendly). We are not responsible for the privacy practices of third-party sites. Review their policies before submitting data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance.

13. Contact